Myalo Limited
7 Manley Road, Manchester, M16 8PN

www.myalo.co.uk

Last updated: April 2026

This website is operated by Myalo Limited, a company specialising in children’s residential care homes, registered at 7 Manley Road, Manchester, M16 8PN (“we”, “us”, “our”).

Myalo Limited is the Data Controller for personal data collected through this website. This means we are responsible for deciding how and why that data is used.

This policy applies solely to data collected through our website at www.myalo.co.uk. It does not cover our wider organisational data processing activities, which are governed by separate internal policies.

We may collect the following personal data when you visit or interact with our website:

Automatically collected data:

• Your IP address and approximate location derived from it
• Browser type and version
• Operating system
• The pages you visit on our site and the time spent on them
• Referring website (the site you came from before visiting ours)
• Date and time of your visit

Data you provide voluntarily:

• Your name and email address if you submit an enquiry or contact form
• Any other information you choose to include in a message to us

We do not knowingly collect personal data from children via this website. Our website is intended for professionals, prospective employees, and other adults.

We use the data we collect through this website to:

• Operate and maintain the website and ensure it functions correctly
• Respond to enquiries or messages submitted through our contact form
• Analyse how visitors use our website so we can improve it
• Monitor and protect the security of the website
• Comply with our legal obligations

We do not use your data for unsolicited marketing, and we do not sell your data to any third party.

We rely on the following lawful bases under the UK General Data Protection Regulation (UK GDPR):

• Legitimate interests – for website analytics, security monitoring, and general website operations. We have assessed that these interests are not overridden by your rights and freedoms.
• Contract / pre-contractual steps – where you contact us with an enquiry, we process your data in order to respond.
• Legal obligation – where we are required by law to retain or share certain data.

Our website may use cookies — small text files stored on your device — to help us understand how visitors use the site.

Types of cookies we may use:

• Strictly necessary cookies – essential for the website to function. These cannot be disabled.
• Analytics cookies – used to understand visitor behaviour in aggregate (for example, via Google Analytics). These are only placed with your consent.

When you first visit our website, you will be presented with a cookie notice allowing you to accept or decline non-essential cookies. You can also manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect how the website works.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

We do not sell or rent your personal data. We may share it in limited circumstances with:

• Website hosting and IT service providers who process data on our behalf under data processing agreements
• Analytics providers (such as Google Analytics) – only aggregated, anonymised data where possible
• Law enforcement or regulatory bodies where we are legally required to do so

Any third parties who process data on our behalf are required to handle it securely and only in accordance with our instructions.

Some of our third-party service providers (for example, analytics tools) may process data outside the UK. Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK GDPR, such as Standard Contractual Clauses or transfers to countries with an adequacy decision from the UK government.

We retain personal data collected through this website only for as long as necessary:

• Contact form enquiries: up to 12 months from the date of your enquiry, or longer if an ongoing relationship develops
• Website analytics data: typically aggregated and anonymised; raw data is not retained longer than 26 months
• Server and security logs: typically up to 90 days

We regularly review the data we hold and securely delete anything that is no longer needed.

We take appropriate technical and organisational measures to protect personal data collected through this website against unauthorised access, loss, or disclosure. These include secure hosting, access controls, and regular security reviews.

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner’s Office (ICO) within 72 hours and, where required, inform you directly.

Under UK GDPR, you have the following rights regarding your personal data:

• Right to be informed – to know how your data is used (this policy fulfils that obligation)
• Right of access – to request a copy of the data we hold about you
• Right to rectification – to ask us to correct inaccurate or incomplete data
• Right to erasure – to request deletion of your data in certain circumstances
• Right to restrict processing – to ask us to limit how we use your data
• Right to data portability – to receive your data in a portable format
• Right to object – to object to processing based on legitimate interests

To exercise any of these rights, please contact us in writing at the address below. We will respond within one calendar month. There is no charge for making a request.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any external website you visit.

We may update this Website Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to check back periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have concerns about how we handle your personal data, please contact us in the first instance and we will do our best to resolve the matter.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: www.ico.org.uk
• Helpline: 0303 123 1113
• Address: Wycliffe House, Water Lane, Wilmslow, SK9 5AF

If you have any questions about this policy or wish to exercise your data rights, please contact us:

Myalo Limited

7 Manley Road, Manchester, M16 8PN

Website: www.myalo.co.uk

Email: admin@myalo.co.uk